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How to Fix Spotify Web Player Not Working

Spotify web player allows you to listen to your favorite music without installing any app. A variety of things can prevent Spotify’s web player from working, most commonly a problem with your web browser.

You may have activated an ad blocker in your web browser, preventing Spotify from playing your music. Your browser’s cache files can cause problems. Or you may have configured the wrong playback device in your browser. When Spotify web player not working, here is a list of things to check.

Choose the right playback device in Spotify

Spotify lets you manually select the device to listen to your music. Make sure you have configured Spotify to use your web browser for music playback. If not, switch devices and your web player will start working.

  1. Launch the Spotify web player in your web browser.
  2. Select Connect to a device in the lower right corner of the interface.
  1. Choose your web browser from the list of playback devices.
  1. Spotify will play your music in your web browser, fixing the web player not working issue.

Disable ad blocker in your web browser

If you have installed an ad blocker extension in your web browser, it may prevent Spotify web player from loading music. Ad blockers are often the cause of various online media playback issues.

Fortunately, you can solve this problem by disabling your browser’s ad blocker. You can temporarily disable the extension first to see if that’s the culprit. If that solves the problem, you can remove the ad blocker or disable it for Spotify.

The following shows you how to disable an extension in Chrome. The steps should be similar for other web browsers.

  1. Right click on your ad blocker extension in the top right corner of Chrome and choose Manage extensions.
  1. Turn off the toggle to disable your ad blocker extension.
  1. Close and reopen Chromiumand you will find that the Spotify web player is now working.

Use incognito mode in your web browser

One option to try when you can’t use the Spotify web player is to use an incognito window. When you open a site in this window, your browser isolates your browsing history and other data from your current session.

This helps to fix issues caused by your browser’s data interfering with Spotify’s web player. You might not want to use incognito mode every time you want to listen to music, but this technique can at least help you determine if your browser is causing the problem.

Open an incognito window in Chrome

  1. Select the three dots in the upper right corner of Chromium.
  2. Picking out New incognito window from the menu.
  1. Open the Spotify web player in the incognito window.

Launch a private window in Firefox

  1. Select the hamburger menu in the upper right corner of firefox.
  2. Select New private window from the menu.
  1. Launch Spotify for web.

Open an InPrivate window in Edge

  1. Select the three dots in the upper right corner of Edge.
  2. Picking out New InPrivate window in the menu.
  1. Open the Spotify web player.

Clear your web browser cache

Your browser caches web pages and images to speed up your browsing sessions. Sometimes this cached data interferes with your online music players and prevents them from working.

Clearing your browser cache can help solve your Spotify problem. Most browsers make it extremely easy to get rid of your cache files.

You don’t lose your saved passwords, cookies, and other site data when you clear the cache.

Clear Cache in Chrome

  1. Open Chromiumtype the following in the address bar and press Walk in:
  2. Picking out All the time from Time interval drop-down menu, enable Cached images and filesdeselect all other options and select Erase data basically.

Clear Firefox cache

  1. Select the hamburger menu in firefoxin the upper right corner of and choose Story > Clear recent history.
  2. Picking out All from Time to clear the drop-down menu, deselect all options except Hiddenand select OKAY basically.

Clear Cache in Edge

  1. Open Edgetype the following in the address bar and press Walk in:
  2. Picking out All the time from Time interval drop-down menu, select Cached images and filesdeselect all other options and choose clear now basically.

Enable playback of protected content in your web browser

When Spotify web player is not working and you see a message that you need to enable playback of protected content, you need to enable an option in your browser settings to fix the problem.

You will probably only encounter this problem with Google Chrome. Here is how to enable playback of protected content in this web browser:

  1. Type the following in Chromiumin the address bar of and press Walk in:
  2. Select Additional content settings > Protected Content ID.
  3. Light up both Sites can play protected content and Sites can use identifiers to play protected content options.

Flush DNS cache

Spotify and other sites you open in your browsers use your DNS settings to resolve domain names. If your DNS cache is having issues or is corrupted, you will need to clear that problematic cache to fix your site issues.

Fortunately, you can clear the DNS cache without deleting your browser or other files on your machine. Here’s how to do it on a Windows PC:

  1. Open the Begin menu, search Command Promptand select Command Prompt in the search results.
  2. Type the following in the command prompt and press Walk in: ipconfig /flushdns
  1. Close the command prompt window.

Use another web browser

If your Spotify web player is still not working, chances are your web browser is the culprit. In this case, try using the web player in another web browser and see if it works.

For example, if you are using Chrome to access the Spotify web player, switch to Firefox and check if your player is working. If you find that the web player works by changing browsers, your browser is the culprit and you will need to either reset or reinstall your browser.

Use another Spotify client

Spotify offers several clients for you to listen to your music. If you find Spotify’s web player not working, use the company’s desktop app to access your music.

You can also use Spotify’s mobile app if you have a smartphone or tablet. This gives you access to the same music library as your web player.

Fix Spotify Web Player Problems on Your Computer

Spotify web player issues are often related to your web browser. Once you get rid of problematic cache files, adjust specific settings, and remove culprit add-ons, your web player starts working as it should.

We hope the above guide will help you to solve all your problems related to Spotify web player.